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Common Questions

Sales/Order Processing

Why are we cheaper?

You will need your CSR and certain required documents depending on the certificate you purchase. You can get your CSR from your hosting provider or your system administrator. Once, you purchase the certificate and process your order. You will then need to send your necessary documents to the respective company. For Domain Validated Certificates you will receive an Approver or DCV email to prove you are the domain owner. For OV & EV certificates, you will need to provide the documentation requested.

What do I need to purchase an SSL certificate?

You will need your CSR and certain required documents depending on the certificate you purchase. You can get your CSR from your hosting provider or your system administrator. Once, you purchase the certificate and process your order. You will then need to send your necessary documents to the respective company. For Domain Validated Certificates you will receive an Approver or DCV email to prove you are the domain owner. For OV & EV certificates, you will need to provide the documentation requested.

How do I renew my certificate?

You will need your CSR and certain required documents depending on the certificate you purchase. You can get your CSR from your hosting provider or your system administrator. Once, you purchase the certificate and process your order. You will then need to send your necessary documents to the respective company. For Domain Validated Certificates you will receive an Approver or DCV email to prove you are the domain owner. For OV & EV certificates, you will need to provide the documentation requested.

I don’t see my Domain Approver Email?

You will need your CSR and certain required documents depending on the certificate you purchase. You can get your CSR from your hosting provider or your system administrator. Once, you purchase the certificate and process your order. You will then need to send your necessary documents to the respective company. For Domain Validated Certificates you will receive an Approver or DCV email to prove you are the domain owner. For OV & EV certificates, you will need to provide the documentation requested.

Certificate Singing Request (CSR)

Why are we cheaper?

You will need your CSR and certain required documents depending on the certificate you purchase. You can get your CSR from your hosting provider or your system administrator. Once, you purchase the certificate and process your order. You will then need to send your necessary documents to the respective company. For Domain Validated Certificates you will receive an Approver or DCV email to prove you are the domain owner. For OV & EV certificates, you will need to provide the documentation requested.

Certificate Singing Request (CSR)

You will need your CSR and certain required documents depending on the certificate you purchase. You can get your CSR from your hosting provider or your system administrator. Once, you purchase the certificate and process your order. You will then need to send your necessary documents to the respective company. For Domain Validated Certificates you will receive an Approver or DCV email to prove you are the domain owner. For OV & EV certificates, you will need to provide the documentation requested.

How do I renew my certificate?

You will need your CSR and certain required documents depending on the certificate you purchase. You can get your CSR from your hosting provider or your system administrator. Once, you purchase the certificate and process your order. You will then need to send your necessary documents to the respective company. For Domain Validated Certificates you will receive an Approver or DCV email to prove you are the domain owner. For OV & EV certificates, you will need to provide the documentation requested.

I don’t see my Domain Approver Email?

You will need your CSR and certain required documents depending on the certificate you purchase. You can get your CSR from your hosting provider or your system administrator. Once, you purchase the certificate and process your order. You will then need to send your necessary documents to the respective company. For Domain Validated Certificates you will receive an Approver or DCV email to prove you are the domain owner. For OV & EV certificates, you will need to provide the documentation requested.

Installation

Why are we cheaper?

You will need your CSR and certain required documents depending on the certificate you purchase. You can get your CSR from your hosting provider or your system administrator. Once, you purchase the certificate and process your order. You will then need to send your necessary documents to the respective company. For Domain Validated Certificates you will receive an Approver or DCV email to prove you are the domain owner. For OV & EV certificates, you will need to provide the documentation requested.

Certificate Singing Request (CSR)

You will need your CSR and certain required documents depending on the certificate you purchase. You can get your CSR from your hosting provider or your system administrator. Once, you purchase the certificate and process your order. You will then need to send your necessary documents to the respective company. For Domain Validated Certificates you will receive an Approver or DCV email to prove you are the domain owner. For OV & EV certificates, you will need to provide the documentation requested.